Data Protection & Privacy

Sporybet Privacy Policy — How safe is your data with us

When you use Sporybet, we collect certain information. What we collect, why we collect it, and how it's used — it's all laid out here in plain English. Nothing is hidden.

Last Updated: January 2026 Published in English
Privacy Policy at a Glance
Core commitments
  • Your data is never sold to third parties
  • All data is secured with SSL encryption
  • You have the right to view, correct, or delete your personal data
  • By using Sporybet, you agree to this policy

How We Protect Your Data

The key pillars of privacy protection at Sporybet

End-to-end encryption
Every data transfer is encrypted using SSL/TLS protocols. From your password to your payment details, nothing can be intercepted in transit.
Secure Data Storage
Your data is stored on secure cloud servers. Regular security audits are conducted to prevent any unauthorised access.
Access Control
Within Sporybet, only authorised personnel can access data on a need-to-know basis. All access is logged and reviewed regularly.
Sale of Data Prohibited
Sporybet never sells your personal information to advertisers or any third party. This is a core commitment.
Right to correction
You can request to view, correct, or delete any data we hold about you. Contact support and we will take action within 7 business days.
Marketing Opt-Out
You can opt out of promotional emails or notifications at any time. Unsubscribe in one click — no hassle.
1
Who This Privacy Policy Applies To

This Privacy Policy applies to all users of the Sporybet website, mobile app, and any related services. By accessing Sporybet, registering an account, or using any of our services, you are considered to have accepted this policy.

Sporybet may update this policy from time to time. When changes are made, this page will reflect a new effective date, and users will be notified of significant changes via email or in-app notification. We recommend checking this page periodically to stay informed.

Important: This policy governs the data relationship between Sporybet and its users. For any questions, write to us at support@sporybet.click.

2
What Data We Collect

Sporybet collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform. Full details are outlined in the table below.

Data type Example Purpose of collection
Identity information Full name, date of birth, NID number KYC verification, age confirmation
Contact Information Mobile number, email address Account security, support
Financial Information Mobile banking number, transaction history Payment processing, anti-money laundering
Device information Device model, OS version, IP address Security, technical support
Usage data Betting history, login times, page visits Service improvement and responsible gaming
Location data Approximate city/district (IP-based) Regional services, security

Sporybet does not collect unnecessary data beyond optional cookies and tracking. Sensitive personal information — such as health data or political views — is never collected without your explicit consent.

3
How your information is used

Sporybet uses your data only for specific, legitimate purposes. It is never used for anything beyond what is stated.

  • To create and manage your account and ensure its security
  • To process deposits and withdrawals and verify transactions
  • For KYC verification and age confirmation
  • To meet legal obligations and prevent money laundering
  • To provide customer support and resolve complaints
  • To improve platform services and plan new features
  • To ensure responsible gaming and detect unusual activity
  • To send you promotional content and offers with your consent

Please Note: To stop receiving promotional messages, click the "Unsubscribe" link at the bottom of any email, or adjust your notification preferences in the app settings.

4
Who your data may be shared with

Sporybet does not sell your data. In certain limited situations, some information may be shared with third parties, and in every such case a strict confidentiality agreement remains in effect.

  • Payment Provider: bKash, Nagad, Rocket — only the information necessary to process transactions
  • Identity Verification Service: Accredited verification service providers for the KYC process
  • Legal Authority: Government authorities, where required by court order or legal obligation
  • Technology partners: Hosting and cloud service providers — for technical purposes only, under confidentiality agreements

If your data ever needs to be shared for any reason beyond those listed above, your consent will be obtained first. Without your permission, the data will not be shared.

Our commitment: Sporybet never shares your data with advertising companies, data brokers, or other betting platforms.

5
How long your data is retained

Sporybet does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal requirements.

  • All data is retained for as long as your account remains active
  • After account closure, transaction records are retained for up to 5 years in compliance with financial regulations
  • KYC information is retained for up to 3 years after account closure
  • Cookie and browsing data is cleared within 12 months
  • Marketing consent data is deleted once consent is withdrawn

After the designated retention period, data is securely deleted or anonymised so it can no longer be linked to any individual.

6
Cookies & Tracking Technologies

Sporybet's website and app use cookies — small files stored in your browser or on your device that help improve site functionality. The different types of cookies are described below.

Optional cookies can be disabled through your browser settings. On the mobile app, adjust your tracking preferences from the app settings.

7
Your Rights & Controls

Sporybet believes you have full ownership over your personal data. The rights listed below are yours and can be exercised at any time.

  • Right to Know: You can request to know what information Sporybet holds about you
  • Right to Rectification: You can request corrections to any inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data where no legal obligation requires it to be retained
  • Right to restrict processing: You can request that we stop using your data for specific purposes
  • Data Portability: You may request a copy of your data at any time
  • Withdraw Consent: You can withdraw your marketing consent at any time

To exercise these rights, email us at support@sporybet.click with the subject line "Data Protection Request". We typically respond within 7 business days.

8
Children's Privacy

Sporybet is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. If an underage account is identified, it will be closed and all associated data deleted.

For Parents: If you suspect a minor is using Sporybet, contact support@sporybet.click immediately. Action will be taken promptly.

9
What happens in the event of a data breach

Sporybet maintains the highest security standards. Should a data breach occur for any reason, Sporybet will take immediate action.

  • Relevant authorities will be notified within 72 hours of an incident being identified
  • Affected users will be notified as quickly as possible via email and in-app notification
  • You will be clearly informed of the nature of the risk, what data was affected, and what steps are being taken
  • Account password resets or additional verification steps will be enforced as needed

If you notice any suspicious activity on your account — such as an unrecognized login or an unauthorized transaction — contact support immediately and change your password.

10
Contact & Complaints

For any privacy-related questions, concerns, or requests, please reach out through the channels below. Our dedicated team will respond as promptly as possible.

  • Email: support@sporybet.click (include "Privacy" in the subject line)
  • Live Chat: 24/7 via the support icon on the app or website
  • Response Time: 7 business days by email, instant via live chat

Sporybet's commitment: Your privacy matters to us more than any business interest. If you ever have a concern, reach out directly — we will resolve it.

Privacy-related questions?
Our dedicated team is available 24/7 to help.
support@sporybet.click
Last Reviewed
January 2026
Next Review: July 2026

Your Data Protection Rights

Sporybet respects these rights and makes them easy for you to exercise

Right to Access
Request to see what data Sporybet holds about you. A complete list will be sent within 7 business days.
Right to Rectification
If any of your information is incorrect, you can correct it. Many details can be updated directly from the profile section of the app.
Right to Erasure
You can request deletion of your data where there is no legal obligation to retain it. Closing your account will automatically delete most of your information.
Right to a copy of your data
You may request a copy of all data we hold about you. It will be sent in a downloadable format.
Right to Restrict Processing
Restrict how your data is used for specific purposes — such as marketing or analytics — without affecting your core service.
Right to withdraw consent
You can withdraw any consent you previously gave — such as for marketing emails — at any time, with immediate effect.

Frequently asked questions

Answers to common questions about account settings and updating personal information

The Sporybet app is currently available in both Bangla and English. To change the language: log in to the app → tap the profile icon → go to Settings → select "Language" → choose your preferred language. The change takes effect immediately — no need to log in again. On the website, you'll find the language selector in the top-right corner of the page. Please note that changing the language only affects the interface — your account details, betting history, and balance remain unchanged.

At Sporybet, some details can be updated directly from your profile, while others require assistance from our support team. You can update your address and preferred language yourself via Profile → "My Information" in the app. To change your mobile number — as it is linked to your account security — please email support@sporybet.click. Include your current number, new number, and your NID or passport number in the email. Once verified, the change will be processed within 24–48 hours. Name changes are only possible through a fresh KYC verification, as your name must match your official government-issued ID. After any update, we recommend changing your password to keep your account secure.

Your data is safe, the platform is trusted — SporybetJoin

Your privacy is our highest priority. Register today for a safe and transparent betting experience.

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